Refunds

Refunds/Credits for Online Training:

If the request to cancel an order is received within thirty (30) days from the purchase date and prior to starting a course, a refund minus processing fees will be issued to the customer. Any use of the training constitutes full use and negates any refund.

Refunds for Conferences and Live Events: If the request to cancel an order (registration) is received five (5) days prior to the start of the conference or live event, a refund minus processing fees will be issued to the customer.