Description:
This content explores common barriers and challenges to effective communication. It discusses why professional telecommunicators must be aware of the barriers and challenges that influence their reactions and responses. This content also discusses why developing effective communication habits is necessary in order to break through the barriers and challenges encountered during daily communication.
Objectives:
IDENTIFY the role of perception in communication.
IDENTIFY the biases and prejudices that are common barriers to communication.
IDENTIFY the self-image issues that are common barriers to communication.
IDENTIFY common communication challenges.
