Written Business Communication

Description:

This content discusses the objective and scope of memos, as well as the elements of a memo. It will also describe different purposes for business letters and the steps involved in creating them.

Objectives:

IDENTIFY the objective, scope, and elements of a memo.

IDENTIFY the purposes for and steps involved in creating a business letter.

A minimum score of 70 is required to pass a test or graded assignment. Successful completion of all content, test and/or written assignments, and surveys is required to earn CEUs.