Verbal Business Communication

Description:

This content will provide information about work apologies and the importance of communication and collaboration in the workplace.

Objectives:

IDENTIFY the importance and characteristics of collaboration and effective communication in the workplace.

IDENTIFY characteristics and components of an effective work apology.

A minimum score of 70 is required to pass a test or graded assignment. Successful completion of all content, test and/or written assignments, and surveys is required to earn CEUs.