The Telecommunications Profession



This content discusses the history of telecommunications and the mission of today’s public safety telecommunicator. It describes the basic requirements and responsibilities of the telecommunicator, as well as common departmental issues. It also addresses public safety resources and public safety teams.


RECALL the functions, mission, and value statements of the telecommunicator.

IDENTIFY basic standard operating procedures and instrumental training projects for telecommunicators.

RECALL the basic requirements and responsibilities of the telecommunicator..

IDENTIFY departmental issues of the telecommunications center command structure.

IDENTIFY public safety resources, including standard and nonstandard public safety teams.