Telecommunicator Refresher: Legal Aspects



The content familiarizes telecommunicators with the legal terms required to effectively and efficiently perform their duties and responsibilities on a daily basis amd the different types of law and differences in jurisdiction. It also discusses the effect laws have on the telecommunicators daily activities and actions and tools that telecommunicators can use to limit liability. The content addresses the proper use of standard operating procedures and the proper role of a telecommunicator and prevention of legal liability issues.


IDENTIFY duties of a telecommunicator.

IDENTIFY types of sensitive or protected information.

IDENTIFY types of liability and how they affect telecommunicators.

IDENTIFY types of immunity to avoid liability.

RECALL preparedness and response activities and agencies related to liability.

IDENTIFY legal terms and repercussion associated with negligence and tort violations.

IDENTIFY definitions related to types of crimes and orders.

RECALL the importance of using standard operating procedures as a tool to limit liability.

IDENTIFY proper documentation methods used as a tool to limit liability.

IDENTIFY important liability considerations, rules, and regulations.

IDENTIFY the three types of legal jurisdiction as it applies to telecommunicators.

DISTINGUISH between public and private law.

RECALL important factors concerning civil and criminal law.