This content discusses physical, mental, behavioral, and emotional signs and symptoms of stress. It details the Critical Incident Stress Debriefing process, including immediate actions after a critical incident as well as dos and don’ts. The content also discusses coping strategies, health strategies, and the Employee Assistance Program.
RECALL how stress relates to dealing with critical incidents on a daily basis.
IDENTIFY key factors related to the Critical Incident Stress Debriefing (CISD) process.
IDENTIFY dos and don'ts following a critical incident.
IDENTIFY coping strategies for stress.
IDENTIFY the purpose and benefits of an Employee Assistance Program (EAP).