Emergency Medical Services

Description:

This content will discuss emergency medical dispatch protocols and standards and the responsibilities, skills, and attitudes of the emergency medical dispatcher. It will cover phases of dispatching, effective call-taking techniques, the ABC's of patient information, and standards of pre-arrival instructions. This content also discusses levels of responders in emergency medical services, EMS call types, and additional EMD resources and terms.

Objectives:

RECALL key factors about emergency medical dispatch protocol and standards.

IDENTIFY emergency medical dispatcher responsibilities, skills, and attitudes.

RECALL effective call-taking basics of the three phases of emergency medical dispatching.

IDENTIFY emergency medical service call types.

RECALL emergency medical dispatch resources and additional terms.