Description:
This content will discuss emergency medical dispatch protocols and standards and the responsibilities, skills, and attitudes of the emergency medical dispatcher. It will cover phases of dispatching, effective call-taking techniques, the ABC's of patient information, and standards of pre-arrival instructions. This content also discusses levels of responders in emergency medical services, EMS call types, and additional EMD resources and terms.
Objectives:
RECALL key factors about emergency medical dispatch protocol and standards.
IDENTIFY emergency medical dispatcher responsibilities, skills, and attitudes.
RECALL effective call-taking basics of the three phases of emergency medical dispatching.
IDENTIFY emergency medical service call types.
RECALL emergency medical dispatch resources and additional terms.
