This content discusses tools that telecommunicators can use to limit liability. These tools include standard operating procedures (SOPs), documentation, timely responses, confidentiality, FCC rules and regulations, and the Americans with Disabilities Act. Telecommunicators need to be familiar with these tools to limit legal liability for themselves and for the agencies where they are employed.
RECALL the importance of using standard operating procedures as a tool to limit liability.
IDENTIFY proper documentation methods used as a tool to limit liability.
IDENTIFY important liability considerations, rules, and regulations.